Ordered a product on 5/27 with 2-day shipping for $40. On 5/30 I canceled the order after tracking and finding out it was still in queue and not scheduled for shipment yet. I emailed them per instructions to cancel but received no feedback. I called them during business hours and left messages and followed up with several more emails, still no response from anyone in customer service. They finally responded to my emails on 6/3 to tell me I couldn’t cancel because the order had shipped. I received the product on 6/3, a product I paid for with 2-day shipping cost. They refused to cancel my order and transaction. I submitted a review to the Better Business Bureau. I’ll follow up with a complaint to them for false advertisement and forward all email attempts with timeline to cancel. Very shoddy company