Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Brakes Plus at 8380 W Deer Valley Road, Paul Lapko handled scheduled maintenance . He was courteous, friendly and professional. I find Paul trustworthy and trust him and Brakes Plus to perform work on both my cars. I highly recommend this location for any auto service.
DO NOT GO HERE!! IM SO UPSET! I left the Maricopa AZ Breaks Plus after my oil change and headed to my facial. My car starts smoking, like a lot, I call breaks plus and they have no idea and say I can bring it back if I want, so I have to cancel my facial (non refundable) because I’m 45 min out and go back. On the way my car starts making a terrible noise, like you put a stick in a fan, I am about 5 miles away at this time, but of course there's construction on the way back so it's slow moving. About 1 mile out my car starts alarming "ADD OIL"!!! ARE YOU KIDDING ME??? I assume They didn't put any oil in my car, I bring it in and they tell me the oil filter gasket “malfunctioned” and sprayed out the oil once it got “under pressure”. They’re saying “of course we’ll refund the cost of the oil change”. UM REALLY? I called my dealership and it’s $165 to have it looked at to see if the engine was damaged plus they need to keep it for at least one day (need a rental) plus I lost my facial that was paid for, plus two days of my time. I said I wanted to speak the the manager but of course they’re not there today. They’re in tomorrow. I called the corporate office and the regional manager, They said they can’t do anything for me beside refund my oil change cost, so I lost a $100 facial, stressed to the max, lost half a day today, a whole day tomorrow at the dealership where they will need my car overnight and cost $165 to start plus the loss of my only free day this week. They won’t reimburse me for taking my car for a checkup because I’m supposed to trust that the company that caused the damage will be honest with me that there is no further damage. The regional manager Dan Farace, would only give me vague promises but refused to put anything in writing and flat out refused to reimburse me to take my vehicle anywhere else to be checked out. DO NOT GO HERE! Not only can you not trust their work, but you sure as heck cannot count on their customer service when THEY SCREW UP! P.S. I’d like to mention I have NEVER posted a negative review, it takes A LOT for me to get upset. Oh also there is oil All over my garage and driveway from when I stopped home to get my mail. Sadly I just ran in so I didn’t notice un
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